Privacy Policy – Bat & Ball Sports Avenue

At Bat & Ball Sports Avenue, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing/shipping address.
• Payment Information: Processed securely via trusted gateways (we do not store your card details).
• Order Details: Products purchased, delivery preferences, and transaction history.
• Technical Information: IP address, browser type, device type, and browsing behavior on our website.

2. How We Use Your Information

• To process, confirm, and deliver your orders.
• To communicate with you regarding your purchases, promotions, and support.
• To improve our website performance, customer experience, and product offerings.
• To comply with UAE legal, tax, and regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell or trade your information. However, we may share data with:

• Payment Processors (e.g., PayPal, credit card gateways) to securely complete transactions.
• Logistics Partners (courier/delivery services) to ensure timely delivery.
• Service Providers assisting in website hosting, analytics, or customer support.
• Legal Authorities when required under UAE law.

4. Cookies & Tracking

Our website uses cookies to:

• Enhance browsing experience and personalize content.
• Track website performance and analyze traffic.
• Store shopping cart and login details for convenience.

You may disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable steps to safeguard your personal data, including:

• SSL encryption for secure browsing.
• Secure servers and firewalls.
• Trusted third-party payment gateways.

However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

As a customer, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your information.
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

8. Updates to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website means you accept the revised terms.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Bat & Ball Sports Avenue
📍 Al Wahda Mall Extension, 2nd Floor, Hazza bin Zayed Street, UAE
📞 +971 54 547 3434
📧 batandballsportsavenue@gmail.com